ToolSpring Support Knowledge Base
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ToolSpring Plugin
A plugin for Jenkins to integrate with ToolSpring.
Support Tickets
Ticket types, how to open and close a ticket.
Purchasing Products
How to purchase, renewing a subscription, requesting a refund.
ToolSpring Plugin Manager
Review commercial support or plugins in the ToolSpring shop, manage subscriptions and installations.
Managing a Subscription
Subscription renewal, support tickets, requesting a refund, manual installation.
Product Ratings and Reviews
Ratings and reviews by customers.
Product Plans and Prices
Configure one or more pricing plans for a product.
Publisher's Shop Page
Add contact details and descriptive text for a publisher's profile page in the ToolSpring shop.
Team Member Capabilities
Manage a team of people who provide technical support for a product.
Product Team
Manage a team that provides technical support for a product.
Providing Support
Publisher support center, support ticket agents, using pricing plans
Using Maven to Release a Plugin
How to use Maven to release a commercial plugin for Jenkins to ToolSpring Update Center.
Managing a Jenkins Plugin
Tips for configuring a Jenkins plugin.
Using Gradle to Release a Plugin
How to use Gradle to release a commercial plugin for Jenkins to ToolSpring Update Center.
Sales
ToolSpring sales - earnings and refunds.
Product's Shop Page
Add text, images, and video to show on a product's page in the ToolSpring shop.
Personal Information
Information required for complying with local and international laws.